Cancellation and Refund Policy

Introduction

At DigiMaster Institute, we are committed to providing quality education and training. We understand that circumstances may arise where you may need to cancel your enrollment or request a refund. This Cancellation and Refund Policy outlines the conditions under which cancellations and refunds are processed. By enrolling in our courses, you agree to the terms stated below.

Cancellation Policy

1. Course Cancellations by Students:
   • Before Course Start Date: Students may cancel their enrollment for a full refund if the cancellation request is made at least 7 days before the course start date.
   • After Course Start Date: No refunds will be provided for cancellations made after the course has started. However, students may transfer their enrollment to a future course of the same value, subject to availability and approval.
2. Course Cancellations by DigiMaster Institute:
   • DigiMaster Institute reserves the right to cancel or reschedule courses at any time due to unforeseen circumstances. In such cases, students will be offered a full refund or the option to enroll in a future course of the same value.

Refund Policy

1. Refund Eligibility:
   • Refunds will be issued in accordance with the cancellation policy stated above.
   • Refund requests must be submitted in writing to our support team at support@digimasterinstitute.com.
2. Processing Refunds:
   • Refunds will be processed within 10 business days of receiving the written request.
   • Refunds will be issued using the same payment method used for the initial transaction.
3. Non-Refundable Fees:
   • Any administrative or registration fees are non-refundable.
   • Course materials, if provided and already accessed or delivered, are non-refundable.

Transfer Policy

1. Course Transfers:
   • Students may transfer their enrollment to another course of the same value if the request is made at least 7 days before the original course start date.
   • Transfers are subject to availability and must be approved by DigiMaster Institute.
2. Transfer Fees:
   • A nominal transfer fee may apply for administrative processing.

Exceptional Circumstances

1. Medical or Personal Emergencies:
   • In cases of medical or personal emergencies, students may request special consideration for cancellations and refunds. These requests will be evaluated on a case-by-case basis, and appropriate documentation may be required.

Contact Information

If you have any questions or need assistance with cancellations and refunds, please contact our support team:

• Email: support@digimasterinstitute.com
• Phone: +91-123-456-7890

Amendments to Policy

DigiMaster Institute reserves the right to modify or update this Cancellation and Refund Policy at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the revised terms.

By enrolling in our courses, you acknowledge that you have read, understood, and agree to be bound by this Cancellation and Refund Policy.